Terms and Conditions

This section contains the Terms of Use of this website. By accessing this website and any of its pages, you are agreeing to these Terms.

We, at IIFL respect the privacy of everyone who visits this website and are committed to protecting their personal information. Please click here to refer our Privacy Policy.

IIFL (“IIFL/Agent”) disclaims any obligation to update or correct or provide accuracy in information/ content pertaining to any third party contained in any of the sections under the IIFL website located at www.iifl.com (hereafter referred as “the website”), whether arising as a result of financial, business or any other developments. The information in any or all of the sections of this website is updated by IIFL on a periodic basis and is uploaded as on a particular date, which may not be of current/ latest date. Hence this information may not be an accurate representation of the actual filings, press releases, earnings releases, financials, industry news, stock quotes, etc.

The Products and Services referred to in this website are offered only in countries where they may be lawfully offered by IIFL or another member of the Group. The materials on the website are not intended for use by persons located in, or resident in, countries that restrict the distribution of such materials. These material contained in the website should not be regarded as an offer or solicitation to sell investments or make deposits in any country to any person to whom it is unlawful to make such an invitation or solicitation in such country. IIFL retains the absolute right to determine eligibility for subscription to any of the Services.

The information contained in these pages is not intended to provide professional advice. Persons accessing these pages should obtain appropriate professional advice when necessary.

The content and information contained within our website or delivered to you in connection with the use of our website is the property of IIFL and any other third party (where applicable). The trademark, trade names and logos (the "Trade Marks") that are used and displayed on our website include our registered and unregistered Trade Marks and of third parties. Nothing contained on our website should be construed as granting any license or right to use any Trade Marks displayed on our website. We retain all proprietary rights on our website. Users are prohibited from using the same without the written permission of IIFL or such other third parties. The materials on this website are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without the prior written consent of IIFL.

In connection with submission of the application for receiving my credit information offered by credit information company (“CIC/Credit Bureau”) (“Product”) through submission of request form (“Product Request”) through IIFL and / or its employees/partners (referred to as the “Agent”) and delivery of the product to the agent, I hereby acknowledge and agree to the following:

1. The Agent is my lawfully appointed agent and he / it has agreed to be my agent for the purposes, including, without limitation, to receive the Product from Credit Bureau on my behalf and use it in the manner consistent with the end-use policy of my Agent (“Agent’s End Use Policy”) or the understanding between me and my Agent (“Terms of Understanding”), as the case may be, and the Agent has granted its consent for being appointed for the aforesaid purpose. I grant my unconditional consent to the Agent to receive the Product from Credit Bureau on my behalf and use it in the manner consistent with the Agent’s End Use Policy or the Terms of Understanding, as the case may be, and the Agent has granted its consent for being appointed for the aforesaid purpose. I hereby represent and acknowledge that: (a) I have carefully read the terms and conditions of the Agent’s End Use Policy and understood the same; or (b) the Terms of Understanding in relation to the use of the Product has been agreed between me and my Agent. I hereby expressly grant unconditional consent to, and direct, Credit Bureau to deliver the Product to the Agent on my behalf. I shall not hold Credit Bureau responsible or liable for any loss, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (a) delivery of the Product to the Agent; (b) any use, modification or disclosure by the Agent of the contents, in whole or in part, of the Product, whether authorized or not; (c) any breach of confidentiality or privacy in relation to delivery of the Product to the Agent; (d) for any use made by the Agent which is contrary to the Agent’s End Use Policy or Terms of Understanding or otherwise. I acknowledge and accept that: (a) Credit Bureau has not made any promises or representations to me in order to induce me to provide the Product Request or seek any consent or authorization in this regard; and (b) the implementation of the Agent’s End Use Policy or Terms of Understanding is solely the responsibility of the Agent. I agree that I may be required to record my consent / provide instructions electronically and in all such cases I understand that by clicking on the "I Accept" button below, I am providing "written instructions" to Agent authorizing Agent to obtain my Consumer Credit Information from my personal credit profile from Credit Bureau. I further authorize Agent to obtain such information solely to confirm my identity and deliver Product to me. Further in all such cases “By checking this box and clicking on the ‘Authorize button, I agree to the terms and conditions, acknowledge receipt of Credit Bureau privacy policy and agree to its terms, and confirm my authorization for Agent to obtain my Consumer Credit Information. I understand that in order to deliver the Product to me, I hereby authorize Agent, to obtain my Consumer Credit Information from Credit Bureau. By submitting this registration form, I understand that I am providing express written instructions for Agent to request and receive information about me from third parties, including but not limited to a copy of my consumer credit report and score from consumer reporting agencies, at any time for so long as I have an active Agent account. I further authorize Agent to retain a copy of my information for use in accordance with Agent’s Terms of Use and Privacy Policy. I understand that the product is provided on an “as-is”, “as available” basis and Credit Bureau expressly disclaims all warranties, including the warranties of merchantability, fitness for a particular purpose, and non-infringement. I shall not sue or otherwise make or present any demand or claim, and I irrevocably, unconditionally and entirely release, waive and forever discharge Credit Bureau, its officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually (hereinafter “Release”), from any and all manner of liabilities, claims, demands, losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) (“Losses”), whatsoever, in law or equity, whether known or unknown, which I ever had, now have, or in the future may have against the Release with respect to the submission of the Product Request and / or my decision to provide Credit Bureau with the authority to deliver the Product to the Agent. I agree to defend, indemnify, and hold harmless the Release from and against any and all Losses resulting from claims made against Credit Bureau by third parties arising from and in connection with this letter. I agree that the terms of this confirmation letter shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts located in Mumbai in regard to any dispute arising hereof. Credit Bureau is entitled to assign its rights hereunder to any third person without taking my prior written consent.
2. I grant my unconditional consent to the Agent to receive the Product from Credit Bureau on my behalf and use it in the manner consistent with the Agent’s End Use Policy or the Terms of Understanding, as the case may be, and the Agent has granted its consent for being appointed for the aforesaid purpose.
3. I hereby represent and acknowledge that: (a) I have carefully read the terms and conditions of the Agent’s End Use Policy and understood the same; or (b) the Terms of Understanding in relation to the use of the Product has been agreed between me and my Agent. I hereby expressly grant unconditional consent to, and direct Credit Bureau to deliver the Product to the Agent on my behalf.
4. I shall not hold Credit Bureau responsible or liable for any loss, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (a) delivery of the Product to the Agent; (b) any use, modification or disclosure by the Agent of the contents, in whole or in part, of the Product, whether authorized or not; (c) any breach of confidentiality or privacy in relation to delivery of the Product to the Agent; (d) for any use made by the Agent which is contrary to the Agent’s End Use Policy or Terms of Understanding or otherwise.
5. I acknowledge and accept that: (a) Credit Bureau has not made any promises or representations to me in order to induce me to provide the Product Request or seek any consent or authorization in this regard; and (b) the implementation of the Agent’s End Use Policy or Terms of Understanding is solely the responsibility of the Agent.
6. I agree that I may be required to record my consent / provide instructions electronically and in all such cases I understand that by clicking on the "I Accept" button below, I am providing "written instructions" to Agent authorizing Agent to obtain my Consumer Credit Information from my personal credit profile Credit Bureau. I further authorize Agent to obtain such information solely to confirm my identity and deliver Product to me. Further in all such cases “By checking this box and clicking on the ‘Authorize button, I agree to the terms and conditions, acknowledge receipt of Credit Bureau privacy policy and agree to its terms, and confirm my authorization for Agent to obtain my Consumer Credit Information.
7. I understand that in order to deliver the Product to me, I hereby authorize Agent, to obtain my Consumer Credit Information from Credit Bureau.
8. By submitting this registration form, I understand that I am providing express written instructions for Agent to request and receive information about me from third parties, including but not limited to a copy of my consumer credit report and score from consumer reporting agencies, at any time for so long as I have an active Agent account. I further authorize Agent to retain a copy of my information for use in accordance with Agent’s Terms of Use and Privacy Policy.
9. I understand that the product is provided on an “as-is”, “as available” basis and Credit Bureau expressly disclaims all warranties, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. I shall not sue or otherwise make or present any demand or claim, and I irrevocably, unconditionally and entirely release, waive and forever discharge Credit Bureau, its officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually (hereinafter “Release”), from any and all manner of liabilities, claims, demands, losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) (“Losses”), whatsoever, in law or equity, whether known or unknown, which I ever had, now have, or in the future may have against the Release with respect to the submission of the Product Request and / or my decision to provide Credit Bureau with the authority to deliver the Product to the Agent. I agree to defend, indemnify, and hold harmless the Release from and against any and all Losses resulting from claims made against Credit Bureau by third parties arising from and in connection with this letter.
11. I agree that the terms of this confirmation letter shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts located in Mumbai in regard to any dispute arising hereof. Credit Bureau is entitled to assign its rights hereunder to any third person without taking my prior written consent.
12. Further:
    1. I authorize Agent and/or its agents to exchange, share or part with all the information relating to the me including my repayment history information and all information pertaining to and contained in transaction documents to affiliates/ subsidiaries and/or group companies of Agent /Banks/Financial Institutions /Credit Bureaus/Agencies/ Statutory Bodies as may be required and undertakes not to hold affiliates/ subsidiaries of Agent and their agents liable for use of the aforesaid information.
    2. I authorize disclosure of information to Credit Bureaus, notwithstanding any of the foregoing. I give unconditional and irrevocable consent with retrospective effect for the disclosure by Agent of information and data relating to me, of the credit facility availed of/to be availed by me, the obligations assured/to be assured by me in relation thereto and default, if any, committed by me in discharge thereof or such information as Agent may be deem appropriate and necessary to disclose and furnish to Credit Bureau and any other agency authorized in this behalf by the Reserve Bank of India.

IIFL would like to access your digilocker via its partner to:

1. Get the list of issued documents
2. Download the issued documents
3. Get the list of uploaded documents and folders
4. Download the uploaded documents
5. Upload documents to your digilocker
6. Pull documents into your digilocker from issuers
7. Get your profile information (Name, Date of Birth, Gender)
8. Get your e-Aadhaar data
    

   By sharing OTP, you provide your consent to allow IIFL access to your digilocker.

   • In case the identity information relating to the Aadhaar number or PAN by you does not have your current address, you are required to provide an Officially Valid Document (OVD) containing the current address. In case, the document furnished does not contain updated address, the following documents shall be deemed to be OVDs for the limited purpose of proof of address:
     • Utility bill which is not more than two months old of any service provider (Electricity, Telephone, Postpaid Mobile phone, Piped gas, Water bill)
     • Property or Municipal tax receipt
     • Pension or family pension payment order(PPOs) issued to retired employees by Government Departments or Public Sector undertakings, if they contain the address
     • Letter of allotment of Accommodation from employer issued by Central Govt. departments, Statutory Regulatory Bodies, PSUs, SCBs, FIs & listed companies. Similarly Leave &License agreements with such employers allotting official accommodation
   • IIFL reserves the right to make any changes, alterations, cancellations, in the above requirements by hosting them on website. You are responsible for reviewing these T&C’s regularly including the amendments as posted on the website.
   • IIFL shall require you to submit full KYC as per IIFL’s process and requirements in lines with the applicable laws.
   • All terms and conditions including any requirement shall be governed by regulations as issued by the Reserve Bank of India from time to time.

Whilst every care has been taken in preparing the information contained in this website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for purpose or freedom from computer viruses is given in connection with such information and materials.

E-mail messages sent to IIFL over the Internet cannot be guaranteed to be completely secure. IIFL is not responsible for any damages incurred by users if they send an E-mail message to IIFL, or if IIFL sends an E-mail message to them at their request, over the Internet. IIFL is not responsible in any way for direct, indirect, special or consequential damages arising out of the use of this website.

Due to the nature of the Internet transactions the same may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. IIFL is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.

We do not represent or warrant that the website will be available and will meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the website.

IIFL reserves the right to delete, modify, change or discontinue any or all of the information on this website without giving notice to any user, individual, group of individuals, institutions and any such governing bodies.

If so provided under the policies of IIFL or/ if provided in the website, we may issue you a unique user name and password for operation/ navigation purposes. You are required to keep your password secure. If so provided in the interface of the website you can also change your password online at any time.

IIFL may put in an internal session manager that will ensure that if you are not around your browser for more than 20 minutes it asks for a login once you are back.

The system maintains a database of attack signatures which is continuously updated and against which it will scan all incoming traffic to detect any malicious activity or hacking attempts into the website. In the event of a possible attack, it will terminate that session, log the attack details and also alert the administrator.

1.    These WhatsApp terms and conditions  ("WhatsApp TnC’s") shall form a legally binding contract between “you /the Customer” and IIFL and its subsidiaries and/or affiliates (Collectively “IIFL”), and shall be further subject to such terms as IIFL may agree with "WhatsApp" and/or any other service providers. These WhatsApp TnC’s shall be in addition to and not in derogation of the terms and conditions governing any other product or service being provided by IIFL and being availed by the Customer.

2.    You agree and acknowledge that you are subscribing to and participating in the service offered by IIFL through WhatsApp at your sole discretion and by entering your contact number or following other instructions mentioned on www.iifl.com or mentioned in the WhatsApp communication.

3.     at its sole discretion and reserves the right to withdraw/modify/retract the terms or the Service at any time, without any notice. The subscription of the Service will allow IIFL to send relevant communications to the Customer on WhatsApp. The Service would enable the Customer to:
a.    Apply for personal loan, Business Loan, Gold Loan.
b.    Apply for Loan Facility
c.    Apply for Top Up Loans / Additional Facility
d.    Apply for Lead
e.    Downloading data
i.     Statement of Account
ii.    Welcome letter
iii.   Amortization schedule
iv.   Final IT certificate
v.    Provisional IT certificate
f.    Share link for downloading IIFL mobile app
g.   View Loan Account summary – Interest Due, Emi Due or Outstanding amount
h.   Provide Information regarding multiple IIFL offerings & Quick links
i.    Quick Pay – Pay EMI

4.    You understand that the Service cannot be used for grievance redressal or reporting complaints or for any other purpose except as stated above. IIFL shall assume no liability or responsibility for any other service request, complaints or any other communication on this channel and will not be bound to take cognizance of any such communication.

5.    The Customer understands that the receipt of messages by him/her shall be subject to a working network connection and the Customer shall ensure and maintain appropriate network connection for the same. IIFL shall not be held responsible for any delay or non-receipt of the responses/communication from IIFL.

6.    The Customer understands that the output and responses received by the Customer on WhatsApp are based on a program running at the back-end and may vary basis the inputs entered by the Customer. This program has been developed and is regularly enhanced to handle the inputs in best possible manner. IIFL shall not be held liable or responsible for any delay in responses or any inaccuracy/ inconsistency in the output/responses/ suggestions.

7.    The Customer understands and agrees that he/she shall not submit or transmit any content through this Service that may be:
a.    Untrue, derogatory, defamatory, obscene, vulgar, or contain any lascivious or pornographic content.
b.    Infringes any third party rights including Intellectual Property Rights
c.    Encourages the commission of a crime, civil wrong or violation of any law of the land or the jurisdiction where the Customer resides. 

8.    Under no circumstances shall IIFL, or its agents, affiliate companies, officers, directors, employees, and contractors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that may result from the use of, or inability to use, this Service or for receipt of any response provided by the program.

9.    The Customer understands that usage of WhatsApp and subscription of the Service is susceptible to risks. Any message and/or information that may be exchanged is subject to risks of being read, interrupted, intercepted, misused or defrauded by a third party or otherwise subject to manipulation by a third party or involve delay in transmission. IIFL shall not be responsible for the consequences arising out of or in connection with using the Service. More particularly the Customer agree that the documents/information he/she is requesting for would be governed by the policies and protection offered by WhatsApp from time to time which are subject to changes and that IIFL assumes no responsibility or liability for any of the foregoing.

10.    The Customer agrees and authorizes IIFL to collect, disclose and store, from time to time, any information and data relating to him/her (including personal sensitive data or information and any information that requires a consent under the Information Technology Act, 2008, Digital Personal Data Protection Act, 2023 and/or any otherstatute and/or the Facility and/or other facilities availed by me/us and/or the ‘financial information’ as defined in Section 3(13) of IBC, in or outside India without requirement of any notice or intimation:

a.    to any of its Affiliates and to any member of IIFL or any of their employees, agents, representatives etc.;
b.    to third parties engaged by the Lender or any member of IIFL for purposes such as marketing of services and products;
c.    to any rating agency, insurer or insurance broker of, or direct or indirect provider of credit protection to the Lender or any member of IIFL;
d.    to any of the service providers or professional advisers of a member of the IIFL with the rights to further share it with their sub-contractors in any jurisdiction;
e.    to any credit bureau, database/databanks, corporate, banks, financial institutions etc.;
f.     to any authority or other person as required by applicable law;
g.    to any person pursuant to an order or direction of an authority;
h.    to any credit information company, other agencies or any information utility or other lenders of the Borrower including who may also use, process the said information and data disclosed by the Lender in the manner as deemed fit by them, and who may for consideration or otherwise furnish such processed information and data or products thereof prepared by them, to banks/financial institutions and other credit guarantors or registered users, as may be specified by the RBI; and / or;
i.     to any other person:
•    to whom the Lender may potentially assign or transfer or novate all or any of its rights and obligations under the Facility Documents/Facility; and/or
•    pursuant to the processing or management of data relating to the Facility or the Borrower; and/or 
•    as the Lender may deem fit.

11.    The Customer expressly authorizes/consents to IIFL, its group companies and other companies within the IIFL group, its various service providers or agents, to contact him/her through e-mails, telephones, messages, SMS, WhatsApp or other applications or otherwise even if his/her name appear in the Do Not Call or Do Not Disturb Register to inform him/her about the marketing schemes, promotional schemes, various financial and other products and/or offerings of other services, loyalty programs or any other aspect offered by them. The Customer agree to the use of e-mails, messages, SMS, WhatsApp and/or other applications for communication or sharing of information or documents, agree to abide by the terms and conditions of such applications and agree to the risks associated with such applications or sharing of information through them. The Customer agrees that this consent shall continue to be valid even if the loan applied for has been rejected or closed.IIFL may continue to process the personal data until and unless the Customer expressly withdraws her consent.

12.    The Customer hereby consents to receiving information from Central KYC Registry (“CKYC”) through SMS/Email on the registered number/Email address.

13.    The Customer hereby provides consent to IIFL to obtain and / or submit his/her information from / to Credit Bureau and/or information utility and/or such institution set up under the provisions of law from time to time, as and when required.

14.    The Customer is aware of the Fair Practices Code and Policy for determination of Interest Rates, Processing and other charges adopted by IIFL which are placed on the Company’s website www.iifl.com.

15.    The Customer is aware that authentication technologies and strict security measures are required for using Mobile applications. The Customer shall ensure that the passwords/authentication details and/or any personal information or other sensitive information is not revealed to any third party including employees of IIFL.The Customer shall be solely responsible for all the communication exchanged between them and IIFL while subscribing and participating in the Service.

16.    You agree to abide by all the terms and conditions/ privacy policy of WhatsApp or any third party application that may be accessed by you. You further understand that you are solely responsible for maintaining security safeguards of your WhatsApp account linked to the registered mobile number.

17.    You agree to abide by all the terms and conditions/ privacy policy of WhatsApp or any third party application that may be accessed by you. You further understand that you are solely responsible for maintaining security safeguards of your WhatsApp account linked to the registered mobile number.

18.    It is advisable for the Customers who have subscribed to this Service to delete the WhatsApp Application when changing their device.

19.    These terms and conditions are subject to change at any time and will be updated at IIFL discretion without any notice thereof.

20.    IIFL shall have the absolute discretion to amend or supplement any of the Terms and Conditions, features and benefits in relation to the Services. IIFL may communicate the amended Terms and Conditions by hosting the same on its website or in any other manner as decided by IIFL The Customer shall be responsible for regularly reviewing these WhatsApp TnC’s, including amendments thereto as may be posted on the website and shall be deemed to have accepted the amended Terms and Conditions by continuing to use the Services.

21.    These WhatsApp TnC’s shall be governed by laws of India. Any dispute or differences arising out of or in connection with the Services shall be subject to the exclusive jurisdiction of the Courts of Mumbai.

22.    The WhatsApp TnC’s mentioned above are an indicative list of terms and conditions of IIFL loan products. These WhatsApp TnC’s are further described in other financing documents (such as Specific Agreements, Master Terms and Conditions, other loan documents) under relevant sections / schedules and therefore should be read in conjunction with such financing documents.

23.    Loans are originated and serviced by IIFLand are at its sole discretion. All other loans are originated and serviced by IIFL and are at its sole discretion. Any offer provided by IIFL and/or IIFL may be withdrawn or modified by them at any time without prior notice.

24.    The Customer understands and agrees that any document/information provided by the customer is true, correct and best of its knowledge. IIFL will not be held liable or responsible for the contents or veracity thereof.

25.    The Customer hereby declares that he/she has read, understood and agrees to the WhatsApp TnC’s mentioned herein.

1. Amount once paid through the payment gateway for IPO application shall not be refunded other than in the following circumstances:

a. Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Customer.

b. Refunds can be instant but It may take 3-7 working days for the money to reflect in your bank account depending on your bank’s policy. Please note that such delays are attributable to banking and other operational issues.

 

 

2. IIFL assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances:

a. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid and delayed.

b. If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s).

c. If the funds available in the Payment Account are under any encumbrance or charge.

d. If your Bank delays honoring the Payment Instruction(s).

 

Terms and Conditions

The contest is brought to you by IIFL Finance. Participants are advised to read the terms before participating in the #NayiShuruaatKiskeSath contest.

Disclaimer and Terms and Conditions:

1. Guess our new brand face using the hashtag #NayiShuruaatKiskeSath and win exciting gift vouchers worth Rs. 1000. 3 lucky winners shall be selected from each platform. Only the first entry by the participant shall be valid. Duplicate entries won’t be eligible for the contest. Tag your friends to increase your chances of winning.
2. The Contest shall be live from 24th Jan 2023 until 26th Jan 2023, 11:59 pm. No entries will be entertained post the said dates. Edited entries shall be disqualified from any further participation in the contest. The Contest period may be reduced/extended at the sole discretion of the Organizer.
3. The participant needs to follow us on all our social media platforms to be eligible for the contest.
   • Facebook: - https://www.facebook.com/iiflfinance
   • Twitter: - https://twitter.com/IIFL_Finance
   • Instagram: - https://www.instagram.com/iifl_finance
   • YouTube: - https://www.youtube.com/c/IIFLFinanceOfficial
4. The Contest is applicable for participation on the official Facebook, Twitter, and Instagram handles of IIFL Finance and not on any other social media platform.
5. The correctness, prediction, and validity of the entries of Participants shall be determined by IIFL Finance at its sole discretion.
6. From all the participants, winners will be chosen on the basis of a lucky draw and they will receive exciting gift vouchers. The decision in this regard shall be at the sole discretion of IIFL Finance.
7. The decision of the winners shall be final and binding on the Participant and no correspondence by Participants regarding the Contest or the decision(s) shall be entertained by IIFL Finance.
8. Participants must be residents of India.
9. IIFL Finance team reserves the final right to reject any entries that do not comply with these Official Rules or as per the discretion of the management. IIFL Finance is not responsible for any dispute, loss, damages, claim, or expenses incurred by the participants of the Contest. The contest is for entertainment purposes only and is not intended to target anyone with a specific situation and particular needs. The participant shall be wholly and solely responsible for their own acts and decisions.
10. By entering this contest, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Terms and Conditions

The customer agrees to the following terms and conditions for participating in the Contest, (as defined hereinafter) :

1. The contest shall be conducted from 1st February 2025 to 22nd February 2025 (“Contest Day”) for the Gold Loan Mela campaign conducted by IIFL Finance Limited (the “Company”) in Karnataka Branches.

2. The images and visual representation used in TVC’s, and other platforms are for representational purpose. The gifts may vary case to case.
3. To participate in the Contest, the customer shall be required to answer a few general knowledge questions on the link that shall be provided by the Company on the registered mobile number of the customer, which shall be assessed by the Company in its sole discretion. Response to the questions posted by the Company shall be considered as an explicit consent by the customer towards participating in the Contest.
4. Zero Processing fee is applicable on selected schemes on the Contest Day.
5. The participant in the Contest must be an Indian Citizen and at least 18 years or above.
6. IIFL group/affiliate employees and their family members shall not be entitled to participate in the Contest.
7. The Gift shall be non-exchangeable, non-transferable and no cash alternatives for the same will be offered.
8. The Company will only be bearing the base price of the gift excluding applicable taxes, handling charges and any other charges applicable over and above the base price of the Gift.
9. The Company reserves the right to substitute the Gift with another gift(s) of equal or higher value if circumstances beyond the Company’s control make it necessary to do so.
10. The decision of the Company regarding any aspect of the lucky draw shall remain final and binding and no correspondence will be entered into about it nor will any claim be entertained in this regard.
11. In case the Contest cannot be conducted on a particular date due to unavoidable circumstances, the date of Branch announcement of the Contest winner can be deferred by the Company as its sole discretion. However, there would be no change in the number of Gift(s).
12. The Company will make a formal communication through a telephonic call to the Contest winners on the number registered with the Company.
13. The Company will attempt to contact the winner up to 2 (two) times. The winner must collect or claim the Gift within 14 (fourteen) days from the date of receiving the intimation from the Company, failing which, the Company shall have the right to unconditional right to withdraw the said Gift.
14. The Contest winner shall be required to present their KYC documents for identification at the Branch, as may be directed by the Company, to collect the Gift at their own cost and expenses.
15. All the Gifts are subjected to Indian tax laws. Any tax liability arising from the Gift must be borne by the Contest winner. The Contest winner shall have to remit all the tax applicable before collecting the Gift. The amount of applicable TDS will have to be paid by a demand draft drawn in favour of IIFL Finance limited, provided the demand draft shall be submitted to the Company prior to receiving the Gift.
16. The Company reserves the right to extend the Contest for a further period as it deems appropriate during the promotion or cancel the Contest without assigning any reason whatsoever. Further, the Company shall have the absolute right to accept or reject any entry at its absolute discretion without assigning any reason whatsoever.
17. By participating in the Contest, the customer agrees to indemnify and hold harmless the Company and any of its affiliates against any claims, proceedings and actions taken and all damages and costs that may be awarded or agreed to be paid to any party in respect of any claim or action arising because of its actions, including the breach of the terms and conditions herein.
18. The Company reserves the right to modify or change any of the terms and conditions applicable to the Contest at its sole discretion.
19. The Company does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants /customers as a result of either participating in the Contest or being selected for a Gift. The Company does not provide any form of practical or IT support for this lucky draw. On receipt, all responsibilities relating to warranty and the Gift are that of the Contest winner.
20. The customer consents to any personal information it provides in entering the Contest, being used by the Company for the purposes of administering the Contest, and for those purposes as defined within its internal policies.
21. The Contest and these terms and conditions shall be governed by Indian laws and any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai.
22. The Company reserves all rights with respect to amendment, modification, replacement, or supplementation of the terms pertaining to this Contest.

Terms and Conditions

The customer agrees to the following terms and conditions for participating in the Contest, as defined hereinafter:

1. The contest shall be conducted on 17th January 2025 (“Contest Day”) for the Gold Loan Mela campaign conducted by IIFL Finance Limited (the “Company”) in Assam, Orissa, Tripura, and West Bengal Branches, wherein 1 lucky winner would be awarded a Gold Coin (Brand, Purity & weight not specified) (“Gift”) (“the Contest”).
2. The Contest winner will be drawn at random and shall be announced post 17th January 2025, and communicated to the winner via a phone call from an authorized representative of the Company.
3. Eligibility - Any customer of the Company who avails a gold loan from the Company of a principal amount of Rs.50,000 and above during the Contest Day, shall be eligible to participate in the Contest. The rate of interest mentioned in the creative is applicable on Gold Loans above Rs. 5 Lakhs.
4. To participate in the Contest, the customer shall be required to answer a few general knowledge questions on the link that shall be provided by the Company on the registered mobile number of the customer, which shall be assessed by the Company in its sole discretion. Response to the questions posted by the Company shall be considered as an explicit consent by the customer towards participating in the Contest.
5. Zero Processing fee is applicable only on selected schemes & on the Contest Day.
6. The participant in the Contest must be an Indian Citizen and at least 18 years or above.
7. IIFL group/affiliate employees and their family members shall not be entitled to participate in the Contest.
8. The Gift shall be non-exchangeable, non-transferable and no cash alternatives for the same will be offered.
9. The Company will only be bearing the base price of the gift excluding applicable taxes, handling charges and any other charges applicable over and above the base price of the Gift.
10. The Company reserves the right to substitute the Gift with another gift(s) of equal or higher value if circumstances beyond the Company’s control make it necessary to do so.
11. The decision of the Company regarding any aspect of the lucky draw shall remain final and binding and no correspondence will be entered into about it nor will any claim be entertained in this regard.
12. In case the Contest cannot be conducted on a particular date due to unavoidable circumstances, the date of Branch announcement of the Contest winner can be deferred by the Company as its sole discretion. However, there would be no change in the number of Gift(s).
13. The Company will make a formal communication through a telephonic call to the Contest winners on the number registered with the Company.
14. The Company will attempt to contact the winner up to 2 (two) times. The winner must collect or claim the Gift within 14 (fourteen) days from the date of receiving the intimation from the Company, failing which, the Company shall have the right to unconditional right to withdraw the said Gift.
15. The Contest winner shall be required to present their KYC documents for identification at the Branch, as may be directed by the Company, to collect the Gift at their own cost and expenses.
16. All the Gifts are subjected to Indian tax laws. Any tax liability arising from the Gift must be borne by the Contest winner. The Contest winner shall have to remit all the tax applicable before collecting the Gift. The amount of applicable TDS will have to be paid by a demand draft drawn in favour of IIFL Finance limited, provided the demand draft shall be submitted to the Company prior to receiving the Gift.
17. The Company reserves the right to extend the Contest for a further period as it deems appropriate during the promotion or cancel the Contest without assigning any reason whatsoever. Further, the Company shall have the absolute right to accept or reject any entry at its absolute discretion without assigning any reason whatsoever.
18. By participating in the Contest, the customer agrees to indemnify and hold harmless the Company and any of its affiliates against any claims, proceedings and actions taken and all damages and costs that may be awarded or agreed to be paid to any party in respect of any claim or action arising because of its actions, including the breach of the terms and conditions herein.
19. The Company reserves the right to modify or change any of the terms and conditions applicable to the Contest at its sole discretion.
20. The Company does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants /customers as a result of either participating in the Contest or being selected for a Gift. The Company does not provide any form of practical or IT support for this lucky draw. On receipt, all responsibilities relating to warranty and the Gift are that of the Contest winner.
21. The customer consents to any personal information it provides in entering the Contest, being used by the Company for the purposes of administering the Contest, and for those purposes as defined within its internal policies.
22. The Contest and these terms and conditions shall be governed by Indian laws and any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai.
23. The Company reserves all rights with respect to amendment, modification, replacement, or supplementation of the terms pertaining to this Contest.

Terms and Conditions

The participant agrees to the following terms and conditions for participating in the “Gold Loan Mela” (hereinafter referred to as the ‘Contest’) conducted by IIFL Finance Limited (‘Company’/’IIFL’), as defined hereinafter:

1. The Contest shall be held at Gold loan branches in Uttar Pradesh, Uttarakhand, Delhi, Haryana, Bihar, Rajasthan, Jharkhand, Punjab and Maharashtra from 8th- 22nd March 2025 (“Offer Period”), both days included. All Public holidays shall be excluded.
2. Eligibility criteria:
   • The contest is open for new women customers only.
   • The participant must be an Indian Citizen and at least 21 years or above
   • Employees of IIFL group/affiliates and their family members shall not be entitled to participate in the Contest.
   • Availed a loan of Rupees 50,000 or more during the Offer Period.
3. Participation terms:
   • The participant shall be automatically considered for participation on availing a loan of Rupees 50,000 or more during the Offer Period. The participant should remain an active customer till 30th April 2025
4. Gift:
   • Bumper gift of a gold coin or a silver coin to be given by lottery system, after 30th April 2025.
   • Assured gift (till stock exhaust) consists of a saree or a chopper (kitchen appliance) (depending on the availability at the IIFL branch) to be given on first come first serve basis to a new (eligible) woman customer who availed a loan of rupees 50,000 or more during the Offer Period.
   • The Company does not guarantee an assured gift to each and every participant as the same is limited to a certain number of such gifts arranged by the Company for the Contest and shall be distributed to the eligible participants strictly on a first come first serve basis. The Company holds no obligation to provide a gift once the allocated stock has been exhausted.
   • The Gift shall be non-exchangeable, non-transferable and no cash alternatives for the same will be offered.
   • The Gift won at the contest is absolutely free, there is no tax or other charges to be paid to claim the Gift.
   • The Company reserves the right to substitute the Gifts with other gift(s) of equal or higher value if circumstances beyond the Company’s control make it necessary to do so.
5. Winner announcement and communication:
   • The Contest lottery winner for the bumper gifts shall be drawn at random.
   • The Company will make a formal communication through a telephonic call to the Contest winners on the number registered with the Company.
   • The Company will attempt to contact the winner up to two times. The winner must collect or claim the gift within 14 days from the date of receiving the intimation from the Company, failing which, the Company shall have unconditional right to withdraw the said Gift.
   • The decision of the Company regarding any aspect of the Contest shall remain final and binding and no correspondence shall be entertained about it nor will any claim be entertained in this regard.
   • In case the Contest cannot be conducted on a particular date due to unavoidable. circumstances, the date of the announcement of the Contest winner can be deferred by the Company as its sole discretion. However, there would be no change in the number of Gifts.
6. Claim of prize
   • The Contest winner shall be required to present their KYC documents for identification at the Branch, as may be directed by the Company, to collect the Gift at their own cost and expenses.
   • The Contest winner shall be required to sign their receipt of the Gift.
7. Indemnity:
   • By participating in the Contest, the participant agrees to indemnify and hold harmless the Company and any of its affiliates against any claims, proceedings and actions taken and all damages and costs that may be awarded or agreed to be paid to any party in respect of any claim or action arising because of its actions, including the breach of the terms and conditions herein.
   • The Company does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants /customers as a result of either participating in the Contest or being selected for a Gift. The Company does not provide any form of practical or IT support for this contest. On receipt, all responsibilities relating to warranty and the Gifts are that of the Contest winner.
8. Modifications:
   • The Company reserves the right to modify or change any of the terms and conditions applicable to the Contest at its sole discretion.
   • The Company reserves all rights with respect to amendment, modification, replacement, or supplementation of the terms pertaining to this Contest.
9. Miscellaneous:
   • The participant consents to any personal information it provides in entering the Contest, which is being used by the Company for the purposes of administering the Contest, and for those purposes as defined within its internal policies.
   • The Contest and these terms and conditions shall be governed by Indian laws and any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai.
   • The Company reserves the right to extend the Contest for a further period as it deems appropriate during the promotion or cancel the Contest without assigning any reason whatsoever. Further, the Company shall have the absolute right to accept or reject any entry at its absolute discretion without assigning any reason whatsoever
   • The images and visual representation used in TVC’s, and other platforms are for representational purpose. The gifts may vary case to case.