Anyone (users with existing loan account as well as new users) can download IIFL Loans app and register.

Register and login to IIFL Loans app using the mobile number associated with the existing loan account number.

Existing loan account details will not be visible in IIFL Loans app if the user is logged in using a different number.

Anyone (borrower as well as co-borrower) can download IIFL Loans app and register.

However, if the mobile number used by the co-borrower is not the primary number associated with the loan account, then loan account details will not be visible in IIFL Loans app post-login.

IIFL Loans app is available on Android as well iOS.

However, the latest features are available currently on Android and updated iOS version will be available in some time.

Once user has registered in IIFL Loans app using the relevant mobile, user can login using the MPIN/biometric verification set at the time of registration.

Yes, users can apply for new loan through IIFL Loans app, even if they do not have any existing loan account with IIFL.

User has to register and login using mobile number and can apply for loan from My Loans/New Loans screen.

Loan accounts and associated details and journeys are available in IIFL Loans app.

For share related details, users can download and use IIFL Markets app.

However, users can initiate demat account journey from Invest screen of IIFL Loans app.

Forgot MPIN option is available on login screen.

OTP will have to be re-verified after clicking on Forgot MPIN in order to set a new MPIN.

OTP deliveries are dependent on the telecom operators. Resend OTP button can be used to generate OTP again.

In case loan details are not visible after logging in using associated mobile number, kindly contact the customer support to check and update the details.