Policies, Procedures
and Terms & Conditions
- IIFL
- IIFL Finance Limited
- Ombudsman Scheme
Ombudsman Scheme
The details of the Nodal Officers and Principal Nodal Officer of the Company as per the Ombudsman Scheme for of Non-Banking Finance Companies, 2019 and the details of the RBI Ombudsman are given below:
| Sr No. | Name – Designation- Address & Contact details | Zone / Area of Operation | Centre - Name & Address of the Office of NBFC Ombudsman |
|---|---|---|---|
| 1 | Mr. Sunil Chanda – Nodal Officer Address: IIFL Finance Limited Sun Infotech Park, Road No. 16 V, Plot No. B-23, MIDC|Wagle Industrial Estate| Thane 400604 Email: Nodalofficer@iifl.com Contact Number: +91 22-45205810 & +91 22-68178410 | North - Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh and Rajasthan | North – Shri. R. S. Amar RBI Ombudsman C/o Reserve Bank of India, Sansad Marg, New Delhi -110001 Tel.: 011- 23724856 Fax No.: 011- 23725218-19 E-mail: nbfconewdelhi@rbi.org.in |
| 2 | Mr. Balaaji K – Nodal Officer Address: IIFL Finance Limited Sun Infotech Park, Road No. 16 V, Plot No. B-23, MIDC|Wagle Industrial Estate| Thane 400604 Email: Nodalofficer@iifl.com Contact Number: +91 22-45205810 & +91 22-68178410 | South - Tamil Nadu, , Karnataka, Andhra Pradesh, Telangana and Kerala | South – Dr. Balu. K. RBI Ombudsman C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Tel.: 044-25395964 Fax No.: 044- 25395488 E-mail: nbfcochennai@rbi.org.in |
| 3 | Mr. Hardik Panchal – Nodal Officer Address: IIFL Finance Limited Sun Infotech Park, Road No. 16 V, Plot No. B-23, MIDC|Wagle Industrial Estate| Thane 400604 Email: Nodalofficer@iifl.com Contact Number: +91 22-45205810 & +91 22-68178410 | East - West Bengal, Odisha, Assam, Tripura, Bihar and Jharkhand | East – Smt. Monisha Chakraborty RBI Ombudsman C/o Reserve Bank of India 15, Netaji Subhash Road, Kolkata-700 001 Tel.: 033- 22304982 Fax No.: 033-22310217 E-mail: nbfcokolkata@rbi.org.in |
| 4 | Mr. Kiran Gawand – Nodal Officer Address: IIFL Finance Limited Sun Infotech Park, Road No. 16 V, Plot No. B-23, MIDC|Wagle Industrial Estate| Thane 400604 Email: Nodalofficer@iifl.com Contact Number: +91 22-45205810 & +91 22-68178410 | West - Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh and Daman and Diu | West – Shri. P.K. Jena RBI Ombudsman C/o Reserve Bank of India, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 Tel.: 022- 23022028 Fax No.: 2302 2024 E-mail: nbfcomumbai@rbi.org.in |
| 5 | Mr. Amlan Singh – Principal Nodal Officer Address: IIFL Finance Limited Sun Infotech Park, Road No. 16 V, Plot No. B-23, MIDC|Wagle Industrial Estate| Thane 400604 Email: pno@iifl.com Contact Number: +91 22-41035099 |