Digital Finance FAQs



This loan is currently available only for select sellers on the marketplaces who have partnered with IIFL. To know if you are eligible log in to the seller portal on the marketplaces you operate in to check if you are eligible for a credit facility from IIFL.

You can apply for the loan by logging into the seller portal of the marketplaces that IIFL has partnered with and selecting IIFL as an option.

  • Instant Approval within 24hrs
  • Competitive Interest Rates
  • Minimum Documentation
  • Online Account for Post Disbursal Transactions / Online Interface

IIFL offers a revolving line of credit as well as term loans to customers. To know which one you are eligible for, log in to your marketplace’s seller portal.

a) How does a revolving line of credit work?

The approved loan amount serves as the credit limit for the borrower. The borrower can withdraw and repay funds from time to time as per his/ her working capital requirements.

b) How does a Term Loan work?

The approved amount is disbursed to the customer and needs to be repaid in equated monthly instalments (EMIs) to the lender.

During the sanctioned tenure, your limit will remain unchanged. Upon renewal of the facility for a subsequent term, the credit limit may be increased or decreased at the discretion of IIFL based on credit assessment of the borrower.

With IIFL Digital Finance (DF) Loans, you can avail a credit facility of upto 30 lacs based on the assessment of your business profile, financial assessment, repayment capacity and other factors.

The credit facility is provided for a period of 3 months to 12 months.

The borrower may apply for a renewal at the end of 11 months. Renewal of credit facility will be at the sole discretion of IIFL.

The rate of interest is basis the risk assessment done by IIFL. The rate of interest for your credit facility remains constant for the approved tenure.

Rate of interest is calculated on the basis of daily outstanding principal amount.

Interest for a day = Principal Outstanding on that day*Annual Rate of Interest/365

Interest is billed and payable on a monthly basis.

Yes, we also charge a one time processing fee (non-refundable) towards the administration and other expenses incurred by IIFL for processing of your loan application. Other charges are as per the following schedule of charges which may be changed from time to time without prior notice but with prospective effect:

Schedule of Charges for SCF
a) Penal Charges, Late Payment Charges, Defaults of any monies payable2% per month on the overdue amount (starting from the date on which the amount becomes overdue)
b) Cheque bounce / cheque dishonour charges on each presentationRs500 per instance
c) Cheque / PDCs / ECS swap chargesRs500 per instance

You will be provided with a unique URL link where you can upload your documents.

If you haven’t received your link or can’t find it then you should contact IIFL Customer Care on 1860-267-3000 who will help you with the Link.

  1. Go to the document upload link provided to you
  2. Click on Choose File
  3. At the bottom right of the pop-up window select All Files in place of Customer Files
  4. Select the relevant file and click Open
  5. Select Upload All at the top right corner of the page

In case if you are unable to provide your documents in 3 days from the date you receive the document requisition E-mail then your application will be closed and you will need to start a new application from the marketplace website.

Once the loan has been sanctioned, you need to sign the loan agreement and provide self attested physical copies of the documents uploaded earlier. In case you need to fix an appointment for document collection and loan agreement signing, please call customer care on 1860-267-3000 or write to

At the time of signing the loan agreement, we also collect 4 undated cheques from the seller as a security. The cheques should not have a date but should be crossed cheques favouring “India Infoline Finance Limited”.

You can check your statement of account by logging in under SME Loan.

You can check your statement of account by logging in under SME Loan.

1) On the top right-corner of our website, place your cursor on Customer Log-in and select SME Loan

2) Enter your Customer ID & Password to log in

Sign up after receiving your first disbursement by following these steps:

  1. On the top right-corner of our website, place your cursor on Customer Log-in and select SME Loan
  2. Click on forgot/ generate password
  3. Enter your PAN No., Date of Incorporation & Registered Mobile No to generate your password
  4. Complete OTP Validation
  5. Set your new password
  6. You will receive your customer ID & Password which you should save for future reference

IIFL considers requests for enhancing credit limit after 6 months of the first disbursal. To apply for an enhanced limit, contact your relationship manager at the marketplace or write to us at


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